Issuing Pilgrim Card

A service provided to customers wishing to perform Haj rituals by registering via Awqaf’s smart application. The goal is to obtain the Haj permit once the processes of sorting and approval are established.


Hajj and Umrah Department

Service Type


Target Audience

Citizens only

Expected Time

Two weeks

Service Procedure

  • 1 Visit one of Awqaf’s branches to register. Once registration is successfully completed, applicant will receive SMS with reference number
  • 2 Sorting out stage starts
  • 3 Applicant receives approval via SMS.
  • 4 Access Awqaf’s website to choose one of the accredited Hajj contractors.
  • 5 Complete Hajj Vaccination and Health checkup from Approved Health centers
  • 6 Finally, the permit will be printed and handed over to the applicant.

View User Manual

File type: PDF / File size: 1.21 MB

Document Required

  1. 1 Copy of ID (File type: Images, Word, PDF / File size: 100 KB)
  2. 2 Passport (File type: Images, Word, PDF / File size: 100 KB)
  3. 3 Contract signed with the campaign operator (File type: Images, Word, PDF / File size: 100 KB)

Terms & Conditions

  • Registration in the system
  • Accredited permit
  • Medical check-up.

Service Fees


Service Accessibility Channels

GAIAE’s offices across the UAE.

Payment Channel

Online e-Dirham Card

Number Of Users


Contact Us



7:30 am - 03:30 pm

Monday - Thursday (Friday 7:30 AM - 11:30 AM)


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171 Tawasul

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Service Rating

Average: 2 from 386 users
Page Visit Counter: 754273
Last Updated: 10 November 2019