Hajj and Umrah Operator Name Change

This service allows UAE citizens to request change of name for a new Haj and Umrah operator. Terms and conditions apply.


Hajj and Umrah Department

Service Type

Action needed

Target Audience

Hajj and Umrah campaign operators

Expected Time

60 days

Service Procedure

  • 1 Hajj and Umrah campaign operator visit the concerned Awqaf branch to apply for the service.
  • 2 Hajj and Umrah Division sends the application to the Hajj and Umrah Department prior to referring it to the licensing committee for approval
  • 3 Once the committee approves the application, applicant will be contacted to collect the approval and pay the required fees
  • 4 The new name will be updated in the Hajj and Umrah system and notified to concerned entities

View User Manual

File type: PDF / File size: 220.59 KB

Document Required

  1. 1 Copy of Awqaf original licence

Terms & Conditions

  • Announcement in two official newspapers after approval

Service Fees


Service Accessibility Channels

Awqaf Branches

Payment Channel

Depositing in Al Hilal Bank

Number Of Users

Contact Us




7:30 AM - 3:30 PM

Monday - Thursday (Friday 7:30 AM - 11:30 AM)


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171 Tawasul

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Service Rating

Average: 3 from 9 users
Page Visit Counter: 896182
Last Updated: 10 November 2019